Frequently Asked Questions
Everything you need to know about shopping with Beanie Games.
What materials are your beanies and apparel made from?
We prioritize quality and comfort. Most of our beanies are crafted from 100% premium acrylic for durability or high-quality wool blends for maximum warmth. Specific material details can be found on each product page.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express shipping options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. If your beanie doesn't fit or you've changed your mind, simply contact our support team to initiate a return or exchange.
Do you ship internationally?
Yes, Beanie Games ships worldwide! International shipping rates and delivery times vary by country and will be calculated during the checkout process.
How should I wash and care for my beanie?
To keep your beanie looking new, we recommend hand washing in cold water with mild detergent and laying it flat to dry. Avoid machine drying or high heat to prevent shrinkage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.